Apple rejected "MyBlurtApp" again
Reason No: 1 - App Completeness
- Guideline 2.1 - Performance - App Completeness
- We discovered one or more bugs in your app.
- Specifically, we were unable to access any posts without encountering an error message.
- Please review the details below and complete the next steps.
Root cause - RPC node was down
- When apple started reviewing the app, they started seeing all of the screens empty.
- This lead to believe them that the app is not complete & They have rejected the app.
Reply to Apple for Above rejection
- Guideline 2.1 - Performance - App Completeness
- Clarification provided below
We understand your concern regarding the reported issue of posts not loading and the subsequent rejection of our app. We have conducted an in-depth investigation into this matter and would like to provide you with our findings.
Upon receiving your feedback, we immediately downloaded and tested our app on an iPhone, and we are pleased to report that we were unable to replicate the issue you described. The app performed smoothly, and we were able to access posts without encountering any error messages, as shown in the attached screenshots.
Please find the attached screenshots
To further investigate and resolve this matter, we kindly request additional details about the device, iOS version, and any specific network conditions under which you encountered the issue. This information will help us identify and rectify any potential compatibility issues and ensure a seamless user experience for all our users.
Reason No: 2 - Poor Signup experience
- Guideline 4.0 - Design
- We continue to notice that the user is required to take extra steps outside of the app to register for an account, which provides a poor user experience.
Reply to Apple for Above rejection
- For account creation, we have designed a user-friendly approach that offers a seamless experience for our users. We have a dedicated customer support team and a vibrant community available on Discord, and we believe this platform enriches the user experience in several ways:
- Efficient Assistance: Users can simply leave a message on Discord to request an account. Our dedicated team will promptly respond and facilitate the account creation process. The entire process is streamlined and hassle-free.
- Automated Account Creation: Our chatbots handle the account creation process efficiently, ensuring users receive their credentials as a direct message. This automation reduces waiting times and enhances the overall user experience.
- User Privacy: We prioritize user privacy and security. We do not collect any personal information, including email addresses. Users are free to select any available username of their choice during registration, providing a high level of anonymity and control over their personal information.
- User Ownership: Once an account is created, the user becomes the sole owner, maintaining full control and ownership rights over their account.
- Our aim is to create an app experience that is not only user-friendly but also respects user privacy and security. We hope this information clarifies our registration process and demonstrates our commitment to providing a positive user experience.
Reason No: 3 - Account Deletion
- Guideline 5.1.1(v) - Data Collection and Storage
- We noticed that your app supports account creation but still does not appear to include an option to initiate account deletion.
- Apps that support account creation must also offer account deletion to give App Store users more control of the data they've shared while using your app.
Reply to Apple for Above rejection
- We understand your concern regarding the absence of an account deletion option in our app, as per Guideline 5.1.1(v) - Data Collection and Storage. We would like to provide further clarification and insight into how our app ensures user data control and privacy.
- Our app is designed to prioritize user privacy and data control from the outset. We do not collect any personal information during the account creation process, which includes no email addresses, birthdates, ages, genders, or any other identifiable details. Users have the flexibility to choose any username they prefer, granting them a high level of anonymity.
- Once an account is created with a chosen username, the user becomes the sole owner of that account, with full control over the associated data. We have implemented a user-friendly approach to data deletion:
- Post and Comment Deletion: Users have the ability to delete their posts and comments individually. This feature allows users to manage and remove their own content at any time, enhancing their control over their data.
- Account Deactivation: Additionally, users can request to deactivate their accounts, effectively removing all associated data from public view. This ensures that no trace of their activity remains visible to other users.
- Data Concealment: Users also have the option to request that their accounts be placed in a "coalist" status, ensuring that none of their data is displayed publicly, while still allowing them to retain their account for potential future use.
We firmly believe that these measures empower users to exercise control over their data and ensure their privacy while using our app. We are fully committed to providing a secure and transparent user experience that aligns with your guidelines.
What now?
- With above message, I've sent a reply to Apple.
- Let's hope for the best.
- I am attempting my level best to have the app listed on the AppStore.
2023-09-07 - @sagarkothari88's Curation ❤️ Report
- My curation bot (or I've) decided to ❤️ love the posts of following users.
- Don't forget to motivate below mentioned users by clicking the links provided.
Support me back
- Do you like the work I am doing?
- If yes, support me back by voting me as Blurt witness
- Please download the apps using the details provided below & share your feedback
Vote me as witness
Download Android App from Google Play Store.
https://play.google.com/store/apps/details?id=app.blurt.my
Download PWA App on iOS or Android
- Just OPEN any of following url
- https://pwa.blurt.blog/#/
- https://blurt.sagarkothari88.one/
- https://blurt-blog.web.app/
- https://blurt-blog.firebaseapp.com/#/
- Add the bookmark on your home screen & you're set to use app.
Cheers
Have a good one
Thank you @ sagakothari88 for your continued support and your undying support to the blurt community. I hope everyting will be fine sonnest with the apple app.🙏
Yes, I supported you as a witness. More power! 👍
thanks you so much
Gracias por su colaboración para conmigo y también para la plataforma en general.
Saludos 👋👋
Thanks VM 🙏 sir
Hi @sagarkothari88, great news! Your content was selected by curators @nalexadre, @ten-years-before to receive a special curation from BeBlurt 🎉 Don't hesitate to upvote this comment as the curators will receive 80% of the rewards for their involvement.
You can support us by voting for our witness, our decentralized funding proposal, or through delegation. You're also welcome to join our Discord server 👉 https://discord.beblurt.com