continuied from last post
Carnegie also stresses the need of adopting "I" words rather than assigning blame or directing fingers when offering criticism. By taking responsibility for Your feelings and views, one can communicate their message more successfully and avoid inciting resentment or defensiveness .
A number of real life examples and short stories was used by the Author to support his arguments and emphasize the value of clear communication and empathy while offering criticism. The Author highlighted that In order to encourage development and progress, when giving criticism, it should be given with grace, deference, and understanding.
In conclusion, powerful and insightful knowledge on how criticize people effectively was given in Chapter 2 of Part Four of "How to Win Friends and Influence People" . You may handle sensitive conversations with grace and create enduring relationships based on respect and understanding by taking a tactful and sympathetic stance, paying attention to specific behaviors, timing and delivery, sandwiching criticism between compliments, using "I" statements, and keeping a positive outlook.