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Additionally, while offering feedback , the Author stressed the importance of timing while offering . In the heat of the moment or in front of others, he counsels against criticizing someone because it might intensify conflict and strain relationships. Rather, schedule a time and location for a private discussion of the matter where both sides may have a productive conversation free from interruptions.
Also instead of targeting or criticizing a person's character , the Author stressed that we should target the person's actions or behavior instead.
You can make the recipient more attentive and open to feedback if you present criticism as a chance for growth rather than as a personal jab.
Also , the importance of using encouragement and praise in addition to criticism was Emphasized in this chapter. Carnegie recommends putting sincere gratitude and acknowledgment of the person's accomplishments between criticism and compliments. Positive opening and finish to the talk can help mitigate the negative effects of criticism and inspire the recipient to make improvements.
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