They would reply on "X" (Twitter) message and I am guessing that you do not use X?
But whoa! you lost 350 BTC in Binance because you do not want their KYC requirements @yayogerardo? Will undergoing the KYC will let you have your coins back?

But anyway, good luck, try to reach them on X or maybe r2cornell will help you because I think he knows the owner of Ionomy. 👍