if we want to be generous and give her the benefit of the doubt.

Totally. I'm all for compassion. Except this was intense .. it wasn't only a moment but an extended attack! And the daily organiser was scared of her too. She mustn't be happy at all to behave like that.

I'm staying at my husband's school coz they are all nice there and I'd rather stay where I feel safe .. thanks for your lovely comment xx