I understand your point, and would say it's true that ....
"... a lot of people here don't.understand.blockchain."
As long as these people (I use the term "dumbest user" to clarify what I mean, in no way is it meant to be insulting). The dumbest user doesn't know anything about front-ends and back-ends. He has no technical understanding whatsoever (that's why I think "user" is a very appropriate word). I myself have been such a stupid user for a very long time (and still am to a large extent) because I don't fully understand the technology and secondly because I don't feel like familiarising myself with the many different frontends.
"What's the problem with one account muting another account, even if it's an official account."
That IS always a problem when the management side makes its own official communication channels inaccessible to a particular user. It would be like your phone provider making it impossible for you, the customer, to communicate with their various departments.
"Your content will still be seen on your blog, not on their blog."
It would be as if the reviews, for example on amazon or other webshops, of certain users would no longer appear. I call this a problem when critical reviews or those that help other prospective buyers make purchasing decisions are suppressed.
A relaxed management deals with emotional criticism in such a way that it filters out the emotionally charged messages and then looks at whether the complainant is making an important point. Smart management always listens to criticism from the dumbest or most aggressive user because it often reveals something valuable or even free advice from users on how management can improve parts of its product or service.
Good day and greetings
Ok, let's suppose someone has a website where he promotes his products. And a competition will come and spam the comment section with the competitive product lying about the product on the website to discredit it. Should that spam be left there so no one will buy the product on the website what the owner spend money to promote buy the way. And when I'm telling spam, I don't mean only links, but lying about the product, making fun of it, memes to not make people buy it.... etc. Will you as a businessman leave all that spam there ?
Good morning,
I ran an online wordpress site for a few years where I encountered spammers and aggressive users wreaking havoc in the comments section. But since I didn't do any aggressive marketing myself or include any form of advertising or indirect promises in my online presence, I kept it to a minimum and simply ignored such provocations. Or I set myself the challenge of whether I would be able to reach a level of conversation with someone that I was not sure I would be able to reach beforehand.
If, for example, I were selling a product or a service or running a blockchain, it would be clear to me that I would be required to use a thousand per cent more thoughtfulness and clever strategy in my communication at all times, as much more would depend on how I express myself than for a single user who provokes me.
There are clear rules for spam, I would no longer allow such an account after a short time or set it to inactive.
For other types of provocation, such as users who don't leave me alone and constantly complain about something or don't let up, I would consider the following:
If I can answer all this in the affirmative, no further reasons are needed to deny access to my business to someone to whom I showed my cooperation and willingness to communicate in this way. However, if I feel pure contempt, anger and rage towards someone who, in my eyes, is damaging my business, not only will it not get me anywhere, but I may not realise that I am further damaging myself and my business by handling a very hot potato in the same manner that is now called "cancel culture". Unfortunately, we have plenty of bad examples, don't we?
I understand. That's your strategy to do things. But other people will like to do it their own way as well. We can't push everyone doing just like we do, or thinking as we do. Here I also feel a suppression of freedom, when a group of people push for something, why everybody should be like them ? They can always fork, or create their own frontend and do what ever they want there. That's the beauty of the blockchain. That people with different ideas, different point of views, different looking at things can co-exist. You and the other folk can create a frontend where there will be no muting, we will keep posting on blurt.blog and others that have the muting option. And that will create a competition between both folks, and the better will be used by the most. ☺