Ok, I understand... but in my case there is no mistake.
DASH hasn't MEMO, and i sent the money to the correct address.
But the DASH never appeared to my ionomy account.
I will wait: it's the only thing I can do. I have already sent many emails and requests to technical support, and it seems useless to inundate them with messages. They never answer anyway.
let's hope for the best... bye 😃