I really like reading this publication, because it is important that all users are informed of all the human work that the blurt team is doing every day, in part it shows the desire of each of us who make life in blurt.
You share that we want this to work and each one puts their best effort.
However, we must consider that we are human beings and we can make mistakes, but as you mention in your publications, everything is learning.
Good vibes.